We're here
to help.
Have a question about pricing, tools, or your account? Our team typically responds within a few hours.
WhatsApp Support
Chat with our support team on WhatsApp anytime.
+880 1311-844364
Email Support
Send us a message and we'll reply within 24 hours.
support@skilledustore.com
Response Time
We typically reply within a few hours on business days.
Available 18/7
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Common questions
How do I get access to SkillEduStore courses?
We provide comprehensive video tutorials with step-by-step instructions for accessing your Group Buy Tools. Additionally, our live chat support is available 18/7 to assist you at any time. Check our Device Management guide for setup instructions.
What learning resources are included with courses?
Our courses include comprehensive learning materials: HD video lectures, downloadable resources, practical exercises, quizzes, assignments, and community forums. Many courses also include source code, templates, checklists, and bonus materials.
Do you provide shared or dedicated accounts?
As a Group Buy service, SkillEduStore provides shared account access with custom access methods. This allows you to access premium design and marketing tools at significantly reduced costs.
Can I use one account for both personal and business learning?
SkillEduStore does not allow sharing access between multiple devices or locations. (Unless you have an additional IP) You cannot use one account from two different IPs or devices at a time; you can login on just 2 devices. To access SkillEduStore from both home and office at a time, you need to purchase additional IP. See our Terms of Service.
Can I share my account or courses with others?
No, you cannot share your account or access your account via proxies, VPNs, or RDPs. Account sharing or unauthorized access methods may result in a permanent ban on your SkillEduStore account. Review our Fair Usage Policy for details.
Do you offer refunds?
SkillEduStore will initiate a refund only when any primary service or tool does not work for three or more consecutive days. This ensures you receive reliable access to all Group Buy Tools you've subscribed to. View our complete Refund Policy.